How can we help you?

Payment via Touch N Go & Bank Transfer

Touch n Go and Bank Transfer Payment Methods:

Our customer service team will contact the phone number provided in your order to request the payment record (within 1 business day). If urgent, customer can directly send your order details and order number to support@heimweestore.com or WhatsApp us at +6019-6513142.

Once the payment is confirmed, we will process and ship the products immediately. Customers can check the latest updates on their orders by going to “My Account” > “Orders.”

Touch n Go 以及 汇款支付方式:客服人员收到订单后会联系订单中的联系号码索取汇款记录(1个工作日) , 如紧急或可以直接发送订单记录以及订单编号至 support@heimweestore.com / whatsapp : 6019-6513142.

确保款项到账 将会马上处理并寄出相应订单产品 . 顾客将可以到’我的账户‘ > 订单 查询订单最新动态。

Main Menu